11 general skills or competencies (Job family competencies) for HR Service Center Representative II
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Describes the importance of accurate data entry to maintain a productive recordkeeping system.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects data by sorting information to prepare a source for computer entry.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs complicated data entry functions for deficiencies and checks images.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Drives a zero error rate in data entry by enabling data profiling to reduce data redundancy.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs data quality verification process to consistently meet timelines of data entry operations.
See 4 More Skill Behaviors
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Compares the pros and cons of two benefits vendors.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Conducts appropriate audits of benefit programs in accordance with compliance standards.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Creates communication materials relating to updated compensation and benefit programs.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops a periodic evaluation process to determine effectiveness of benefits program.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions the adoption of creative benefits package to ensure market competitiveness.
See 4 More Skill Behaviors
7 soft skills or competencies (core competencies) for HR Service Center Representative II
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
See 4 More Skill Behaviors
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
See 4 More Skill Behaviors
Summary of HR Service Center Representative II skills and competencies
There are 0 hard skills for HR Service Center Representative II.
11 general skills for HR Service Center Representative II, Data Entry, Benefit Programs, Employee Assistance Programs, etc.
7 soft skills for HR Service Center Representative II, Standard Operating Procedures (SOP), Attention to Detail, Confidentiality, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Service Center Representative II, he or she needs to be skilled in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be skilled in Confidentiality.